Produced By

Miles et al Journal of Paediatrics and Child Health

Access Resource

Boldly going… Introducing conflict management training to Starship Children’s Hospital (2023)

This new collaboration between Children's Hospital in NZ and UK Mediation Foundation focuses on conflict between health professionals and whānau (families) in paediatric hospitals, and is based on training staff to recognise and manage conflict as early as possible and use mediation skills to improve patient/whānau outcomes and staff wellbeing.

You are unauthorized to view this page.


Bullying and harrasment Communication Psychologically healthy workplaces Violence