Produced By

icare and Griffith University

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Respect & Resilience Program

Designed in conjunction with icare and Griffith University, the free Respect & Resilience Program supports employers and workers to minimise the impact of customer misbehaviour. The program teaches front line workers to identify the signs of misbehaviour early and provides the skills to prevent someone escalating to those higher levels.

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Bullying and harrasment Psychologically healthy workplaces